Disability Work & Pensions useful information:



Access to DWP Services

About DWP
The Department for Work and Pensions (DWP) is responsible for welfare and pension policy and is a key player in tackling child poverty. It is the biggest public service delivery department in the UK and serves over 20 million customers.

Our Businesses
DWP delivers its customer services through operational organisations. These are: The Pension Service, Disability and Carers Service, Jobcentre Plus and Child Maintenance.

The Pension Service
The Pension Service is part of the Department for Work and Pensions (DWP). It provides its customers with pensions, benefits and retirement information – for example, State Pension and Pension Credit

Disability and Carers Service
The Disability and Carers Service is part of the Department for Work and Pensions (DWP). It provides financial support for customers claiming disability benefits and their carers – for example, Personal Independence Payment, Attendance Allowance Disability Living Allowance for children and Carer’s Allowance

Jobcentre Plus
Jobcentre Plus is part of the Department for Work and Pensions. It provides services that support people of working age from welfare into work, and helps employers to fill their vacancies.

Child Maintenance
The Department for Work and Pensions (DWP) is responsible for the child maintenance system in Great Britain. It funds information and support for separating parents and runs the statutory child maintenance schemes.

Useful Information:
You can check what benefits people may be entitled to on-line by accessing the Benefits Advisor on the gov.uk website https://www.gov.uk/benefits-adviser

Detailed below is a list of various Benefits and Departments with phone numbers. Further information can be found on the website https://www.gov.uk/

Replacement of the Benefits Adviser (BAS) and Better Off Calculator (BOC)
DWP is improving its support for self service customers who want to find out what benefits and tax credits they might be able to get. Benefits Adviser and Better Off Calculator are being switched off. Instead GOV. UK visitors will be signposted to high quality, independent, online benefit calculators offered by other organisations. This new approach will be in place from 31st March 2014. Please see following link: Benefits Calculators

Below in PDF format is a handy quick Index of governmental departments and how to get in touch with each one.

Quick index of links and telephone numbers PDF Format


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